Legal
Account Deletion
Effective September 11, 2026
You can request deletion of your Brocour account and the personal information associated with it. This page applies to accounts created through the Brocour website and mobile applications.
How to request deletion
•
Email support@brocour.com from the email address associated with your Brocour account.
•
Use the subject line “Delete my Brocour account.”
•
We may ask you to verify control of the account before processing the request.
What we delete
After verification, we delete or de-identify the account, profile, active authentication sessions, saved items, user content, and other personal information associated with the account, except for information we must or are permitted to retain.
What may be retained
We may retain limited transaction, tax, accounting, fraud-prevention, security, dispute, and compliance records when required by law or reasonably necessary for a legitimate purpose. Information may also remain temporarily in protected backups until those backups expire or are overwritten. Retained information is isolated from ordinary product use and kept only for the applicable purpose.
Timing and subscriptions
We aim to complete verified deletion requests within 30 days unless additional time is required by law or due to the complexity of the request. Deleting your account ends access to the Services. If you subscribed through Apple, Google, or another third party, cancel the subscription through that provider to prevent future renewal charges.
Questions
Contact Brocour LLC at support@brocour.com with questions about account deletion or privacy.